{"id":5551,"date":"2026-08-28T22:36:12","date_gmt":"2026-08-28T15:36:12","guid":{"rendered":"https:\/\/disdik.asahankab.go.id\/?p=5551"},"modified":"2026-08-28T22:37:18","modified_gmt":"2026-08-28T15:37:18","slug":"hasil-survei-kepuasan-masyarakat-skm-dinas-pendidikan-kabupaten-asahan-triwulan-ii-tahun-2026","status":"publish","type":"post","link":"https:\/\/disdik.asahankab.go.id\/index.php\/2026\/08\/28\/hasil-survei-kepuasan-masyarakat-skm-dinas-pendidikan-kabupaten-asahan-triwulan-ii-tahun-2026\/","title":{"rendered":"Hasil Survei Kepuasan Masyarakat (SKM) Dinas Pendidikan Kabupaten Asahan Triwulan II Tahun 2026"},"content":{"rendered":"<p data-path-to-node=\"2\"><b data-path-to-node=\"2\" data-index-in-node=\"0\">ASAHAN<\/b> \u2013 Sebagai bentuk transparansi publik dan upaya peningkatan kualitas pelayanan secara berkelanjutan, Dinas Pendidikan Kabupaten Asahan merilis hasil Survei Kepuasan Masyarakat (SKM) Periode Triwulan II (April \u2013 Juni) Tahun 2026.<\/p>\n<p data-path-to-node=\"3\">Berdasarkan hasil pengolahan data dari total <b data-path-to-node=\"3\" data-index-in-node=\"45\">113 responden<\/b>, Nilai Indeks Kepuasan Masyarakat (IKM) Dinas Pendidikan Kabupaten Asahan mencapai <b data-path-to-node=\"3\" data-index-in-node=\"142\">88,17<\/b> yang masuk dalam mutu pelayanan <b data-path-to-node=\"3\" data-index-in-node=\"180\">Kategori Baik (B)<\/b>.<\/p>\n<h4 data-path-to-node=\"4\"><b data-path-to-node=\"4\" data-index-in-node=\"0\">Demografi Responden<\/b><\/h4>\n<p data-path-to-node=\"5\">Partisipasi masyarakat dalam survei ini mencakup berbagai latar belakang:<\/p>\n<ul data-path-to-node=\"6\">\n<li>\n<p data-path-to-node=\"6,0,0\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">Jenis Kelamin:<\/b> 58% Perempuan dan 42% Laki-laki.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,1,0\"><b data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">Usia:<\/b> Mayoritas responden berada pada rentang usia 31\u201340 tahun (43%), disusul usia 41\u201350 tahun (27%), usia 21\u201330 tahun (22%), dan <span class=\"math-inline\" data-math=\"\\le 20\" data-index-in-node=\"130\">$\\le 20$<\/span> tahun (8%).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,2,0\"><b data-path-to-node=\"6,2,0\" data-index-in-node=\"0\">Pendidikan:<\/b> Responden didominasi oleh lulusan S1 (38,1%), SLTA (24,8%), S2 (17,7%), DIII (8,8%), SLTP (8%), dan <span class=\"math-inline\" data-math=\"\\le\" data-index-in-node=\"112\">$\\le$<\/span> SD (2,7%).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,3,0\"><b data-path-to-node=\"6,3,0\" data-index-in-node=\"0\">Pekerjaan:<\/b> Didominasi oleh ASN\/PNS (34,51%), Karyawan Swasta (23,01%), Pelajar (18,58%), IRT (12,39%), dan Wiraswasta (11,50%).<\/p>\n<\/li>\n<\/ul>\n<h4 data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">Rincian Evaluasi Unsur Pelayanan<\/b><\/h4>\n<p data-path-to-node=\"8\">Penilaian dilakukan terhadap 9 unsur pelayanan publik dengan rincian skor sebagai berikut:<\/p>\n<ol start=\"1\" data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Biaya\/Tarif (U4):<\/b> 3,82<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">Perilaku Petugas (U7):<\/b> 3,61<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Persyaratan (U1):<\/b> 3,62<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,3,0\"><b data-path-to-node=\"9,3,0\" data-index-in-node=\"0\">Penanganan Pengaduan (U8):<\/b> 3,56<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,4,0\"><b data-path-to-node=\"9,4,0\" data-index-in-node=\"0\">Kesesuaian Produk (U5):<\/b> 3,53<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,5,0\"><b data-path-to-node=\"9,5,0\" data-index-in-node=\"0\">Kualitas Sarana &amp; Prasarana (U9):<\/b> 3,52<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,6,0\"><b data-path-to-node=\"9,6,0\" data-index-in-node=\"0\">Waktu Penyelesaian (U3):<\/b> 3,51<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,7,0\"><b data-path-to-node=\"9,7,0\" data-index-in-node=\"0\">Sistem, Mekanisme dan Prosedur (U2):<\/b> 3,46<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,8,0\"><b data-path-to-node=\"9,8,0\" data-index-in-node=\"0\">Kompetensi Petugas (U6):<\/b> 3,45<\/p>\n<\/li>\n<\/ol>\n<p data-path-to-node=\"10\">Kepala Dinas Pendidikan Kabupaten Asahan menyampaikan apresiasi setinggi-tingginya kepada seluruh masyarakat yang telah berpartisipasi memberikan masukan. Hasil evaluasi ini akan menjadi acuan utama bagi Dinas Pendidikan Kabupaten Asahan dalam terus memutakhirkan dan meningkatkan kualitas layanan publik ke depan.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-5552\" src=\"https:\/\/cloud.asahankab.go.id\/dinas-pendidikan\/2026\/08\/part-2-disen-disdik-3.webp\" alt=\"part 2 disen disdik (3)\" width=\"491\" height=\"752\" srcset=\"https:\/\/cloud.asahankab.go.id\/dinas-pendidikan\/2026\/08\/part-2-disen-disdik-3.webp 196w, https:\/\/cloud.asahankab.go.id\/dinas-pendidikan\/2026\/08\/part-2-disen-disdik-3-98x150.webp 98w, https:\/\/cloud.asahankab.go.id\/dinas-pendidikan\/2026\/08\/part-2-disen-disdik-3-768x1174.webp 768w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ASAHAN \u2013 Sebagai bentuk transparansi publik dan upaya peningkatan kualitas pelayanan secara berkelanjutan, Dinas Pendidikan Kabupaten Asahan merilis hasil Survei Kepuasan Masyarakat (SKM) Periode Triwulan II (April \u2013 Juni) Tahun 2026. Berdasarkan hasil pengolahan data dari total 113 responden, Nilai Indeks Kepuasan Masyarakat (IKM) Dinas Pendidikan Kabupaten Asahan mencapai 88,17 yang masuk dalam mutu pelayanan [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5552,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-5551","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-informasi"],"_links":{"self":[{"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/5551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/comments?post=5551"}],"version-history":[{"count":1,"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/5551\/revisions"}],"predecessor-version":[{"id":5553,"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/5551\/revisions\/5553"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/media\/5552"}],"wp:attachment":[{"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/media?parent=5551"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/categories?post=5551"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/disdik.asahankab.go.id\/index.php\/wp-json\/wp\/v2\/tags?post=5551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}